DBHS Bureau of Quality Management Operations

Home

Quality Management Operations assumes responsibility for 4 major areas within Behavioral Health Services:

• Office of Performance Improvement
• Office of Medical Management
• Office of Monitoring and Oversight

These areas work together to develop and implement a system of continuous quality improvement by establishing performance measures, evaluating individual T/RBHA and statewide performance through data collection methods, identifying areas for improvement, and implementing improvement initiatives.

QMO Reports

• Adult Semi Annual Performance Improvement Report, Quarters 1 & 2, FY10
• Children's Semi Annual Performance Improvement Report, Quarters 1 & 2, FY10
• Quality Updates: See how T/RBHAs are performing

QMO Plans

• Annual Medical Management/Utilization Management Plan, October 1, 2010 - September 30, 2011
• Annual Quality Management Plan 2010-2011
• Annual Quality Management Plan & Work Plan 2009-2010
• Quality Management Utilization Management Plan & Work Plan Evaluation 2008-2009
• Maricopa County QM Plan